🔒 Privacy & Security

Casinofr Privacy Policy —Your Data Is Safe With Us

Here you'll find a clear explanation of what information casinofr collects, how it's used, and how it's kept safe.

Last updated: January 1, 2026
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Our Commitment to Data Security
256-Bit SSL Encryption
Not Sold to Third Parties
GDPR Compliant

Identity Protection

Name & Phone Number Encrypted

Payment Security

100% Secure Transactions

Data Not Sold

No Third-Party Sharing

Secure Storage

Server-Side Encryption

Your Control

Right to Erasure

Breach Notification

Notified Within 72 Hours

1Introduction & Commitment

Welcome to casinofr. We understand that sharing personal information online raises a lot of questions. You provide your name and phone number when registering, and your transaction history is recorded — you have every right to know how that information is being used.

In this Privacy Policy, we speak plainly: where casinofr gets your data, what it's used for, and how it's kept safe. We don't hide anything behind legal jargon — we say what needs to be said, clearly.

By using the casinofr website or app, you agree to this Privacy Policy. If you have any questions, contact our support team in Bangla — we're happy to help.

Our Core Commitments: casinofr has never sold and will never sell your personal information to third parties.

2What Information We Collect

Casinofr collects information in several ways. Some is provided directly by you; some is collected automatically.

Information You Provide Directly

Full Name Mobile Number Email Address Date of Birth Address Payment Information National ID Card

Automatically Collected Data

  • Device type, operating system, and browser version
  • IP Address & Approximate Location
  • Session data — which pages you visited and how long you spent on each
  • Games played, bets placed — your gaming history
  • Data collected via cookies and tracking pixels

Payment card numbers and bKash PINs are never stored on our servers — all payment data is handled directly by the payment gateway.

3How Your Information Is Used

Casinofr uses your information only for specific, defined purposes — never for anything unauthorized. The primary uses are:

Purpose What Data Is Used Mandatory?
Account Creation & Management Name, Email, Phone Yes
Identity Verification (KYC) NID, Date of Birth, Address Yes
Payment Processing Payment Details & Transaction History Yes
Sending Promotional Messages Email & Phone Optional
Service Improvement Usage history, session data Optional
Fraud Prevention IP & Device Information Yes

You can opt out of marketing communications at any time from your Account Settings.

4Data Sharing Policy

Casinofr does not sell your data to third parties. However, limited sharing may occur in certain circumstances:

  • Payment Processor: They receive only the information needed to complete a bKash, Nagad, or Rocket transaction — limited strictly to the payment portion.
  • KYC Verification Services: Limited information is shared with licensed companies for identity verification purposes.
  • Legal Obligation: Data may be disclosed when required by a court order or regulatory authority.
  • Technology Partners: Certain service providers receive limited data in a secure environment to keep the platform running.

Outside of the reasons listed above, your data is never shared with any third party — including marketing agencies.

All third parties with whom we share your data operate under casinofr's privacy agreements and are not permitted to use your information for their own purposes.

5Cookies & Tracking Technologies

Casinofr uses cookies on its website. A cookie is a small file stored in your browser that helps improve your experience.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some site features to stop working.

6Data Retention

Casinofr does not retain data longer than necessary. General data retention guidelines:

  • Active Account: Your data is retained for as long as your account remains active.
  • Closed Accounts: Up to 5 years after account closure — to meet regulatory and legal obligations.
  • Transaction Records: Up to 7 years in accordance with financial regulations.
  • Cookies & Session Data: Session cookies are deleted when you close your browser; persistent cookies last up to 12 months.
  • Support Conversations: 2 years after a case is resolved.

After the defined retention period, data is securely deleted or anonymized.

7Your Rights

Casinofr gives you full control over your personal data. You have the following rights:

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Right to Access

You may request access to see what personal data we hold about you.

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Right to Correct Your Data

You can request a correction if any of your information is inaccurate.

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Right to Erasure

You may request deletion of your data unless we are required by law to retain it.

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Data Portability

You can request an export of your data in a machine-readable format.

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Right to Object to Processing

You can object to your data being used for marketing purposes.

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Right to Restrict Processing

In specific circumstances, you can request that the processing of your data be temporarily paused.

To exercise any of these rights, email us at support@casinofr.app. We will respond within 30 days.

8Minor Protection

Casinofr is strictly for users aged 18 and above. We never knowingly collect information from anyone under 18.

Date of birth is verified at registration. Age is further confirmed through a government-issued ID during the KYC process. If you believe a minor's information has been collected by mistake, please notify us immediately — we will delete the data and close the account.

Accounts registered with a falsified age will be permanently suspended and all balances will be forfeited.

9Security Measures

Casinofr has implemented a range of technical and organizational measures to protect your data:

  • SSL/TLS Encryption: All data transmitted on the site is protected with 256-bit encryption.
  • Server-Side Encryption: Sensitive data stored in the database is encrypted.
  • Two-Factor Authentication: Enable 2FA on your account for added security.
  • Access Control: Only authorized personnel have access to specific data.
  • Regular Security Audits: Regular security audits are conducted by independent third parties.
  • Breach Notification: In the event of a data breach, affected members will be notified within 72 hours.

That said, keep in mind — no organization can guarantee 100% security on the internet. So do your part too: use a strong password and never share your login details with anyone.

10Policy Update Rules

Casinofr may update this Privacy Policy from time to time — due to new features, legal changes, or service improvements. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, a notice will be sent to your registered email address.
  • Continued use of the site after any changes constitutes acceptance of the updated policy.

To view older policy versions, contact our support team—we can provide copies of previous versions upon request.

11Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to us:

Email
support@casinofr.app
Live Chat
Available in Bangla 24/7
Response Time
Up to 30 days maximum

If we are unable to resolve your concern directly, you have the right to file a complaint with the relevant regulatory authority.

Our Commitment to Protecting Your Data

Every member's privacy matters equally to us at casinofr

End-to-End Encryption

Your data is encrypted at every step — from submission to storage. No one can read it in transit.

Not to Advertisers

Your gaming habits, betting patterns, and personal information are never shared with any advertising company.

Take Control Yourself

You control what messages you receive and what data is stored. Update your preferences anytime from Settings.

Frequently Asked Questions

Answers to Two Key Questions About Privacy & Your Account

After logging into your casinofr account, click the profile icon in the top-right corner, then go to "Edit Profile" or "Account Settings". There you'll find options to update your name, email, and address. Changing your phone number is a slightly different process — it cannot be done directly for security reasons. To add a new number, an OTP will be sent to it first; once verified, your old number can be removed. If you no longer have access to your registered number, contact support and verify your identity with a valid ID document — we'll take it from there. Changes to KYC-submitted information may require you to resubmit the relevant documents.

casinofr offers two ways to temporarily or permanently close your account. Option one: go to Account Settings, navigate to the Responsible Gaming section, and select a cooling-off period — 7, 14, or 30 days. You will not be able to log in during this time. Option two: contact our support team via email or live chat and request a temporary or permanent account closure. A temporary closure keeps your balance safe and allows you to return after the cooling-off period ends. A permanent closure (Self-Exclusion) locks your account for 6 months to 5 years and is difficult to reverse. We strongly recommend withdrawing any available balance before closing your account.
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Your data is safe—join with confidence

Your privacy at casinofr is our top priority. Enjoy a secure betting experience.

SSL Secured Data Is Never Sold 24/7 Bangla Support Age verification required at registration for 18+
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